I'm an Employee or Physician
Employee Tools & Support
For Detroit Medical Center employees who are on the road or working from home, the following is a list of resources available on the Internet to read your email remotely, get technical support, and more.
You do not need to be logged into the intranet in order to access them.
Remote Access
DMC employees and partners can use these links to access their email, Citrix platforms, etc.
Technical Support
Use these links to get technical support, at work or remotely.
- Support Service Center
- Dragon Medical One (DMO) PowerMic Mobile Instructions
- Enroll Security Questions
- Roaming and Suspend Guide
- Clinical User Guide
- Non-Clinical User Guide
- Enroll Digital Persona SSO (eTenet) Guide
- Enroll Digital Persona SSO (Cerner)
- Remote Citrix Install Guide
- DMC Citrix End User Guide
- MAC OS - Install Citrix Receiver
- MAC OS CATALINA - Citrix Workspace
- Mobile Access - iPad and iPhone
VPN Client
Setup Instruction
- Windows VPN Client Installation & Setup Instruction
- MacOS/Linux/Solaris VPN Client Installation Documentation (Cisco)
Parking & Security
- DMC Shuttle Route, Parking Map & Information Guide
Employee Health & Wellness
Vendor Support
DMC vendors can use this link to securely log in to the DMC.