International/Canadian Services

DMC International Services attends to the special concerns and needs of international patients and their families. Staff members can help with all aspects of planning a visit to the Detroit Medical Center providing one efficient process to ensure all aspects of care are addressed. DMC International Services provides:

• One-on-one contact with an International Service Representative to ensure full coordination of all services and appointments, before, during and after stay to include but not limited to:
  • Translation
  • Coordination to ensure continuum of care
  • Visa verification letters
     
• One-on-one contact to ensure that all customer service needs are addressed:
  • Transportation arrangements
  • Arranging accommodations both on campus and at area hotels
  • Specialized dietary requirements
     
• One contact to facilitate all financial aspects of patient’s care:
  • Cost estimates and package pricing
  • Billing and facilitation of out-of-country insurances
  • One remittance for all DMC services  
• Easy access through International Services to the Detroit Medical Center at 1-800-745-6447 or (313) 745-8761 or international@dmc.org
   

For additional information, please contact the International Center at (313) 745-8761. For all that the Detroit Metropolitan area has to offer please ask your International Services Representative.