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Quality & Safety


It’s sometimes hard to think about healthcare as being a competitive industry – but
Detroit Medical Center is dedicated to staying ahead of the crowd when it comes to the quality of our care. Providing high quality healthcare to our patients and the communities we serve has always been our first priority. It’s why we’ve been recognized with so many national awards for quality and safety inside of our walls, and why we invested millions in the implementation of an Electronic Medical Record (EMR) system in every hospital in our system -- something no other healthcare provider in the state can claim. (Learn more about our EMR here.)


Leaping Ahead

 
December 3, 2013- DMC Children’s Hospital of Michigan and DMC Detroit Receiving Hospital Awarded Coveted 2013 Leapfrog Top Hospital Distinction
The Leapfrog Group has named the Detroit Medical Center (DMC) Children’s Hospital of Michigan and DMC Detroit Receiving Hospital to its annual list of Top Hospitals, a gold standard in measuring hospital performance with quality and safety. The announcement came at Leapfrog’s Annual Meeting on December 3 in Arlington, Va., which gathered key decision-makers from Leapfrog's network of purchaser members, industry partners, health care stakeholders and national collaborators.

"Every year our hospitals are recognized as leaders in the industry, we are thankful for our DMC staff and physicians who maintain our focus on quality and safety for our patients," said DMC CEO Joe Mullany. "Both Children’s Hospital of Michigan and DMC Detroit Receiving are well regarded for their pediatric, and adult specialty and trauma care, and patients travel from throughout the region and state for the specialized services offered at both of these remarkable hospitals." Click here to read more.

DMC won this recognition and many others by dedicating our care to several core principles, especially Computerized Physician Order Entry – our physicians enter all patient prescriptions and other information into our nationally recognized Electronic Medical Record system, linked to powerful error prevention software. We’ve put an end to paper orders, handwritten notes and disconnected files that can lead to medical errors.

The DMC hospitals have a long tradition of innovation and high quality. However, over the past several years, there has been even more emphasis and energy placed on quality and safety - it is the foundation of everything we do in healthcare. Every person at the DMC is committed to the highest quality and safest hospitals, including the governing boards, leadership, medical staff, and front line employees.

The DMC has focused on several key initiatives to help drive quality improvement. The first is the electronic medical record. DMC hospitals are among the most advanced in the country for their health information technology. With Computerized Physician Order Entry and bar code scanning, medication errors have been reduced significantly. Quality and safety dashboards are included in daily workflow through the EMR, which allows staff to focus on quality in "real time."


Electronic records also allow for care to move away from memory based practice with improved standardization, and quick access to data. Other initiatives have included a successful focus on reducing hospital acquired infections, a system-wide approach to intensive care, and more quality and safety training. Being recognized by the Leapfrog group and its business community is a tremendous honor. The "leaps" to improve healthcare quality, including intensivists in intensive care units, commitment to national best safe practices, computerized order entry, and improved efficiency are priorities at all DMC hospitals. Recognition as top hospitals for quality and safety demonstrates proof of this commitment.

 

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